January 18, 2012 9:27:57 AM EST
On Saturday night 2 DHS workers and 3 police showed up at my house and said that they were taking my children to their fathers for the weekend. I told them that yes i was not having a great day but to fix this i had my partner over, i had rung and spoken to my father and i sent my daughter for a sleep over at a friends place. But that wasn't good enough. So i was told that my kids would go to their fathers for the weekend to give me a break and that they would be returned on monday. i was to get a call from the Dandinong office Monday morning and they would be home that afternoon.
*Note: no first visit was made they just came and ceased and left. I signed nothing, i was given no paper work or documentstaion. I was also given the wrong phone number.
Monday comes and as i have recived no phone call by 3:30 i called them. i was told that my case worker was on the phone but would call me back a.s.a.p. So an hour later i call again as i have yet to recieve a phone call and i am told that i just been assigned a case worker and they have not read my file so need to speak to their team leader. By this stage it is 5:00 and they shut so i am hung up on.
*Note: i was lied to twice by this stage. First my kids were supposed to be home today and second i didn't even have a worker.
So i spend half the night calling up the after hours service to get some information. They refuse to tell me the names of the worers who came to my house (they were after hours workers), they tell me that any documents regaring my case i am not allowed to see. They denied that police were ever at my house and they told me that no one will talk to me as it has been passed on to Dandinong and is no longer their problem. They tell me that someone will most likely call me tomorrow. So i call police and get confirmation that officers were infact at my house and i am not imagining them.
*Note: my kids were supposed to be returned today and no one will own up to not following standard protocal.
So now we are at Tuesday and i don't take 'most likely' as an acceptable answer i call them at 9:30. Dandinong tells me that this case was never theirs and i have a worker at the Frankston office. So i call there only to be told that i don't even have a case worker yet, i have just received one and shee will call back when she has information as she doesn't know my case. So i call back at 30min intervals and demand to speak to my worker or her team leader to find out what was going on. At 11:30 she finally reads my case and tells me to come into the office to talk to her now. She says as long as i am there before 1 she has time to talk to me. So i get to the office by 12:00 and am told to wait. 15 minutes later they tell me she is unavalable. So i say send someone else. at 12:30 they send out her supervisor who tells me she isn't in the office, so i tell her to send someone else to talk to me as i was told to come in and my kids were supposed to be back yesterday and no one has even made the effort to talk to me or done their job and called me. By then security is called as me being upset is causing a scene. I am told to come back tomorrow at 11.
*Note: after they told me my worker was not in the office i had my step-mother call and she spoke to my worker on the phone who said she was leaving in 30 minutes. another lie.
So i went down stairs ans saught legal advice. I told her the story and she called me back that after noon. She said they wont talk to her but at the meeting tomorrow (today now) to ask to see the order as without an order to remove they can't take them and i am supposed to sign a document saying that i agree with removal anyway. I never signed a document and found out that night that they don't have an order.
DHS took my kids illegally and then treated me like crap. I have a meeting today at 11 but i will still be taking legal action against them. I have police involvement, legal invi=olvement and my local MP involved now. But i still don't have my kids back :( i don't even know where their dad lives, my son has medication wich is at my house and they refused to even send someone around to check on my kids as i told them that i don't believe he will return them.
I thought they were supposed to hel;p families, not tear them apart.
Tears over DHS 
